Heads and hands… We advise, devise and deliver.  We grapple retail, website and PR projects that fall outside your and/or your people’s remit because you or they are too busy delivering the everyday.

Two feisty, firm-but-fair, ladies with infectious enthusiasm and drive, Julie Dolphin & Andrea Hewer offer a can-do, creative approach, delivering a personal and flexible service that always exceeds expectations.

Both partners have spent valuable formative years working in large organisations and are well versed in the twists and turns of all levels of business growth. We now thrive on applying our findings to businesses and products which fully engage our hearts and minds. Our excitement for your business or product means that your business will flourish and grow even more than it does when you deliver the ‘everyday’.

Whose hands? Generally, one of us will naturally fall into running a project, whether it’s a one-off for a few hours/days/weeks/months or some more regular daily/monthly work. We thrive on working closely with each other, batting ideas back, forth, in the box and over the fence. Our hearts get us a bit excitable and our heads keep us steady with tried and tested methods.

Dolphin & Hewer, your Specialist Subjects are… Our ‘Specialist Subjects’ – Great British gardens, good food and heritage really get us going and inextricably mingle with our personal lives and loves. We realise that ‘Lifestyle’ is a catch-all, cop out title for ‘Specialist Subject’ No.4 but it is a neat place to pop our also loved subjects of wellbeing and ‘miscellaneous recreation’, activities that might be found in or around a top class country hotel or, potentially, on a river, lake, coast, moor, hill or mountain near you.

Chameleons… For a small team, we cover many bases! We will quickly morph into whatever you need us to be. Generally, clients are referred by word of mouth to a particular element, say a PR boost, and then find that we might take hold of a ‘new website’ process as well as giving health checks to poorly performing or rapidly developing retailers/cafés, providing business growth, brand development and training sessions, business plans, promotions advice, copywriting, video production and so on and so on… For a more comprehensive list of our skill base, please take a look at our Services.

Aprons on and hands dirty… The Dolphin & Hewer offer is ‘end to end’. Julie and Andrea don’t just provide sound assessments and advice as part of the portfolio of services but are also driven ‘doers’, ensuring that projects are implemented thoroughly and 100% understood by all involved. Valuable developments need to be deeply embedded and well maintained rather than fleetingly cosmetic. We often find that we’re retained as mentors after a project is delivered.

Andrea Hewer is a driven retail advisor and project manager, who has worked in a fast-paced commercial ‘specialist food &  heritage gift’ environment for over 20 years. She has a strong background in enabling and nurturing business growth, launching new initiatives – from shops to cafés and websites – and is ever mindful of exceeding the individual customer’s expectations.

Learning her ‘trade’ on numerous shop floors, Andrea has spent the majority of her career as a senior manager, covering a wide variety of retail disciplines including shop & café openings, UK & international wholesale, ecommerce, visual merchandising, buying & product development.

Julie Dolphin qualified as a journalist more than 25 years ago. Julie began her career in newspapers before moving into television and joining ITN where she held a number of senior posts including Political News Editor. After moving to Bristol, she worked for the BBC, Granada Television and Endemol where she was Series Producer of the successful C4 series Deal or No Deal.

With a sharp editorial mind and complete understanding of both print and broadcast as powerful tools of communication, Julie began her consultancy work almost 10 years ago. She has worked with businesses and national charities on media relations and story development across all media platforms but with a particular emphasis on broadcast coverage. She has also trained CEOs, board directors and press officers as media spokespeople.